Situation:
Specialized division within large, global pharmaceutical company with innovative preventative medicine pipeline, with strategic initiative to move from capturing subject diary data on paper, to capturing this information directly into electronic form via IVR.
Solutions:
- Halloran managed the IVR vendor from kick off through user acceptance testing and validation of system.
- The complexity of the project was not clearly understood by the client at the outset; Halloran led the team though careful examination of the regulatory requirements to bring the project into compliance and refine the overall project plan.
- Halloran assessed and refined team roles and responsibilities, restructured team membership, streamlined meeting conduct, and developed an action plan and decision log.
- Halloran is working within the company to develop a comprehensive change management plan including user acceptance testing, and training for external customers.
Value:
Despite increasing complexity and changes in scope along the critical path for initial build of eDiary, Halloran assisted client team with contract negotiation that built in flexibility and avoided increase in overall budget.